Terms & Conditions
Last Updated: July 21, 2026
Welcome to Manana. These Terms & Conditions govern your use of our website and the purchase of products from our online store.
By accessing or using our website, you agree to these Terms & Conditions.
1. About Manana
Manana is an online store offering handmade rugs and related products.
Our products may be handmade and may therefore have natural variations in colour, texture, size, pattern, and appearance. These variations are part of the character and uniqueness of handmade products and should not necessarily be considered defects.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, measurements, colours, and prices are accurate.
However, colours may appear slightly different depending on your device or screen settings.
Due to the handmade nature of some products, minor variations may occur.
3. Prices
All prices displayed on our website are subject to change without prior notice.
We reserve the right to correct pricing errors and cancel orders placed at an incorrect price where necessary.
4. Orders
Placing an order does not guarantee acceptance of the order.
We reserve the right to refuse or cancel an order where:
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The product is unavailable
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There is an error in the product listing or price
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We suspect fraudulent activity
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We are unable to verify the order or payment information
If an order is cancelled after payment has been received, the applicable amount will be refunded.
5. Payment
Customers are responsible for providing accurate payment and billing information.
Orders may not be processed until payment has been successfully received or verified.
6. Shipping and Delivery
Delivery times may vary depending on the customer’s location, product availability, and the delivery service used.
Manana is not responsible for delays caused by circumstances outside our reasonable control, including courier delays, weather conditions, customs procedures, or other unforeseen circumstances.
Customers are responsible for providing accurate shipping information.
7. Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy.
By purchasing from Manana, you agree to the terms of that policy.
8. Intellectual Property
All content on this website, including:
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Logos
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Brand names
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Product photographs
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Text
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Graphics
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Designs
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Website content
belongs to Manana or its respective owners and may not be copied, reproduced, modified, or used without permission.
9. Prohibited Use
You agree not to:
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Use the website for unlawful purposes
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Attempt to gain unauthorized access to the website
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Copy or misuse our content
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Interfere with the operation or security of the website
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Provide false information when placing an order
10. Third-Party Services
Our website may use third-party services, including payment providers, delivery companies, hosting providers, and other service providers.
These services may have their own terms and privacy policies.
11. Limitation of Liability
To the extent permitted by applicable law, Manana will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude any rights that cannot legally be excluded.
12. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
13. Contact Us
If you have questions about these Terms & Conditions, please contact:
Manana
Email: manana.rugs@gmail.com
Phone: +92 333 4762172
Website: mananastore.com